Shalom 🙂 and welcome to Tasigli!
Tasigli is a new & innovative service – delivering Israeli products directly to your home. anywhere in the world.
The huge number of responses, comments and request is truly amazing! thank you so much for the sharing, good advice and so many requests.
We appreciate the feedback and treat it with serious consideration – Its the foundation for continuous improvement. We are committed to top quality, fast and effective service. We want you to feel at home.
Here are some frequent questions and answers for your consideration:
Q: What’s better? big or small order?
A: Well, it depends on your urgency and need, note that shipment price drops as the order is bigger. If possible, you may want to order together with friends, this way the shipment cost splits between everyone.
Q: I want to order, but the shipment cost looks high, what shall I do?
A: We recommend to make a group order and let us know in advance. We can aggregate few orders together and shipthem together; this way the shipping cost splits and everyone enjoys. In addition, ask us who else is ordering from your city, if possible, we can consolidate to one shipment and save you money.
Q: Do I pay for “volume weight”?
A: “Volume weight” was invented by freight companies in order to charge for the size of the package. When you order with Tasigli, the only consideration is the weight of the package -we keep thing simple.
Q: How long does it take for the package to arrive once I complete the order?
A: Normal ETA is Seven (7) working days, if you take into consideration weekends and holidays. once we ship out the parcel, you will receive a tracking number by email, so you can follow up on your order.
Q: Do I need to clear the package from customs?
A: No. Tasigli Service is door to door. No need to run around and deal with different agencies. Once the package is cleared, you should receive a call for delivery coordination.
Q: Do I have to pay customs tax?
A: It depends on your local regulations. Local tax may be charged subjected to personal importation limits. Let us know your local tax in advance and we’ll plan the package and paperwork accordingly.
Q: What if I want to make a large commercial order?
A: No problems, contact us and we’ll get you great deals, tailored to your business, and top quality Israeli products. Today we ship goods by Air and Sea to many location around the globe. You will receive all the information you need in order to make it happen. We’ll support you all the way.
Q: Why do I get “please contact us for split shipments” in the payment box?
A: When your order weight exceeds 20Kg, it is required by the shipping company to split the shipment, please contact us and we’ll find the right solution for you.
Pleae contact us with any request, comment or good advice, we appreciate it very much! It is our goal to continuously improve our service – for you!
Thank you , and all our best!